my least favourite word/phrase in Japanese is "boiru-sama/san/sensei wa dou omoimasuka?", cos it means I should really have been paying attention five minutes ago...
my most annoying word is definitely "shiran". It's something to do with the way kids say it. Makes me want to clip em round the ear.
and for what it's worth, I'm given to understand that GW dont give a fig for the experienced player, as said players already have a bunch of stuff and have personally witnessed the price rise from 60p for a nicely cast, metal aspect warrior to 4pounds for a shitecast aspect warrior. While I appreciate that the UK economy has had a certain amount of inflation in the time separating those prices, I'm preeeety certain that the pound hasn't appreciated 566% . (my maths may be wonky there - I was never much good at that kind o thing. Do forgive me...)
Out of interest, I did some sums. A new BA army of 1500 pts (picked as a fairly representative newbie BA army by me) costs:
Codex - 20GBP
40k Rulebook - 45GBP
Psychic deck - 8BGP
Case for minis - 61.50GBP (not that it actually fits any GW models, but that won't stop the staff selling it to unsuspecting punters)
Templates - 12.50GBP
Dice - 4.10GBP
Battleforce - 70GBP
Mephiston - 12.30GBP
Sang guard - 20.50GBP
Furi dred - 28.00GBP
Drop Pod - 22.50
Stormraven - 50GBP
Predator - 35GBP
Citadel starter set (paint, glue, clippers etc) - 35.00GBP
Total outlay for a pretty bare-minimum, entry-level 40k player, playing an elite army with low miniature count and no optional shit like painting guides is
424.40GBP.
When was the last time any of us "experienced players" spent that much money on minis in one sitting? And heck, that's just for the buy-in. If the player actually enjoys it, he's going to want to get more paint for starters, then he's gonna want more death co, some terminators probly, a land raider, etc etc.
Where do kids get this money from? From mum and dad, obviously. I'd imagine most parents cant afford this kind of expense for their kids, but again, the GW business model doesnt care. It used to be that they needed 3 new players buying in to make 450 quid. Now they only need one. If the other two dont join, its no problem for GW. They still get their money.
And that is why GW doesnt give a fig for us experienced players. They don't need us - there is way more gold in the verdant Mountains of Newb than in the parched Desert of Crusty Veteran. I'm sure that someone somewhere in the echelons of GW understands that the hobby will stagnate without the veterans there to inovate and push things forwards, and also that they cant continue to raise the buy-in costs indefinitely, but they really dont care. It's all about the bottom line today, not some hypothetical PR/customer base problem 5 or 10 years from now.
Speaking of PR, I was interested to see that the vibe on the CMON golden daemon chat forums is incredibly scathing of GW's attitude. Daemon winners, heck, Slayer Sword winners are on there bitching about GW's attitude and how they don't give a damn about painting, the contest is shite, there isnt even a GD painting room anymore, the trophies are badly cast and your name plaque falls off. Oh, and the swords are poor quality, too.

(this was particularly referencing the American GDs. The european ones are still somewhat respected, although that's more due to the judges actually appreciating art there rather than any better treatment of the contest by GW.)
*edit* ps, ignore the first line of my sig. Today I feel the need to vent, for tomorrow I venture forth into the Glasgow GW with the intent of buying my first (and possibly only) finecast mini. "No, Dave! Don't do it!" I hear you say. Well, I need a bloody archon for my Dark Eldar. I tried to proxy, I really did. Turns out the Hordes Skorne chappy was way too big and the Infinity sniper lady was way too small. Only thing that fits the scale is a GW dark eldar. I dont like the archon model, so I intend to get a lhamean. Its a nice mini, and costs less than I've paid for minis on ebay. Being finecast (and has only ever been available in finecast) the only reliable way to buy it is to do it in person. That way, if I have to, I can be that guy who asks the staff repeatedly to open another blister until I get one that isnt miscast. I appreciate that this will probably not make me very popular, but if their product wasnt literally full of holes it wouldnt be problem in the first fecking place, no?